Articles

• AI/ML Model Landscape: Applications and ParadigmsJun 25, 2026

  Shaili Guru
• How to build a great product by removing barriers to usage, by theJun 25, 2026

  Platform Revolution Team
• How to Map Customer Journey With The Power of Behavior AnalyticsJun 25, 2026

  Ashley Bhalerao
• Value-led Growth: Hard & Soft Value PropositionJun 25, 2026

  Jevgeni Kabanov
• The Psychology of Consumer Buying BehaviorJun 25, 2026

  Kate Williams
• How Cognitive Biases Influence the Way You Think and ActJun 25, 2026

  David Susman
• Buyer's PsychologyJun 25, 2026

  Katelyn Bourgoin
• What is a customer mental model?Jun 25, 2026

  Ben Davis
• 10 Examples of Mental Models in UX DesignJun 25, 2026

  Wes Hunt
• Mental Models in UX Design: An Actionable GuideJun 25, 2026

  Adam Fard
• How to Apply Strategic Design Principles to UXJun 25, 2026

  UXPin
• From Technical Debt to Design IntegritJun 25, 2026

  Alberto Brandolini
• Design DebtJun 25, 2026

  Austin Knight
• Product design debt versus Technical debtJun 25, 2026

  Andrew Chen
• Dealing with design debt (video)Jun 25, 2026

  Neil Turner
• What's your Voice-of-the-Customer framework look like? (Do you have one?)Jun 25, 2026

  Mike Gospe
• Customer Segmentation with RFMJun 25, 2026

  Berkin Bahar
• “Steve Jobs Didn’t Listen to Customers” (But You Should)Jun 25, 2026

  Ashley McClelland
• Understanding Customer NeedsJun 25, 2026

  Infoteam Consulting
• You Need More Than Data to Understand Your CustomersJun 25, 2026

  Dr. Marcus Collins