Articles

• \[Podcast\] Transformative Strategies for Customer Experience ExcellenceJun 25, 2026

  Blake Morgan
• When's the right time for DesignOps — and why it's importantJun 25, 2026

  Linda Le Phan
• DesignOps at Airbnb: How we manage effective design at scaleJun 25, 2026

  Adrian Cleave
• How Design Operations (DesignOps) Work at ElekenJun 25, 2026

  Eleken.
• A Field Guide to DesignOpsJun 25, 2026

  Micah Bowers
• DesignOps 101 (Video)Jun 25, 2026

  Kate Kaplan
• Dancing for nobody: Why DesignOps works better as a shared practiceJun 25, 2026

  Harjot Bal
• Setting Up & Scaling DesignOps: Q\&AJun 25, 2026

  Taylor Oliva
• Setting expectations as a Product DesignerJun 25, 2026

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• Effective Communication requires more than just Good CommunicationJun 25, 2026

  Matt Schellhas
• Creating User Stories with the INVEST CriteriaJun 25, 2026

  Ahmed Ben Salem
• How should user stories be written?Jun 25, 2026

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• Accounting for UX Work with User Stories in Agile Projects, by Page Laubheimer andJun 25, 2026

  Hoa Loranger
• A Simple Guide to Writing Better User StoriesJun 25, 2026

  Jacob H.
• User stories with examples and a templateJun 25, 2026

  @Max Rehkopf
• Revenue Growth: Customer Journey MetricsJun 25, 2026

  BetterProspecting
• Master the B2B Customer JourneyJun 25, 2026

  Kim Peterson Stone
• What is so tempting about continuous design?Jun 25, 2026

  Fabrizzio Zampieri
• The Continuous Product Improvement CycleJun 25, 2026

  Jeff Patton
• Continuous Product ManagementJun 25, 2026

  Kyle Sandburg