Articles
- AI Found One Real Bug. It Also Made Up Three That Never Happened.
What MeasuringU's tests show about AI in usability testing, synthetic users, and the 30-participant myth, plus what to actually trust on your team.
- Your AI Dashboard Is Lying to You
Amazon's token-maxxing mess plus Benedict Evans on AI metrics: usage numbers are easy to game, so measure outcomes before you report progress up.
- The Small Stuff Is the Work
Microinteractions, microcopy, and form analytics are where UX wins or loses. Here is what to ask your team and what to fix on Monday.
- Stop Chasing Churn. Go Fix the Moment It Started.
Churn is a symptom, not a number to manage. Here's how teams tie in-product support and experimentation to real conversion lifts.
- Your AI Feature Isn't Done When It Ships. It's Done When You Know What to Do When It Breaks.
AI-ready design systems and a new definition of done for AI features. Here's what changed and what to bring to your next review.
- The $3.36 question: do you still need to rent your coding model?
GLM 5.2 and local coding models are cheap and good enough to switch. Here's what that means for vendor lock-in on your AI tooling.
